Terms of service

OVERVIEW Welcome to P. Pleasant Atelier! Throughout the site, the terms "we", "us" and "our" refer to P. Pleasant LLC (operating as P. Pleasant Atelier). P. Pleasant LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. P. Pleasant Atelier is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS & SERVICES Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to provide an accurate representation of our products and services. However, please note that colors or product appearance may differ from how they may appear on your screen due to your device settings. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the sales of our products or services to any person, geographic region or jurisdiction, on a case-by-case basis. Any offer for any product or service made on this site is void where prohibited.

SECTION 3 - ARTISTIC LICENSE, LORE, AND STORYTELLING The world of P. Pleasant Atelier, including the characters of P. Pleasant, Bleeker, and others, as well as their interactions with historical figures, magical beings, and historical events, is a work of fiction created for artistic, entertainment, and conceptual purposes.

The storytelling, letters, journals, and narrative descriptions that accompany our products, marketing, and website are part of an immersive artistic experience. They are not factual, historical, or literal claims about the physical properties, origins, or provenance of the products sold. Any resemblance to actual persons, living or dead (outside of well-known historical figures utilized in a fictitious, satirical, or artistic manner), is entirely coincidental. By engaging with our Services and purchasing our products, you acknowledge and agree that you are purchasing contemporary art and merchandise, and that the accompanying lore is strictly for entertainment purposes.

SECTION 4 - PERSONALIZED AND/OR CUSTOM GOODS All imagery and illustrations remain the property of P. Pleasant LLC, regardless of being standard, personalized and/or custom merchandise. You may not reproduce, duplicate, copy, publish, distribute, transmit, transfer, sell, resell, modify or exploit any personalized and/or custom goods without express permission from P. Pleasant LLC. P. Pleasant LLC reserves the right to display personalized and/or custom goods to fully represent our services in our custom galleries, on our blog and any and all social media and other places both on/and off the site. Personal information, including contact information of any sort and/or address will be blurred for all online display purposes. We reserve the right to display your full name on and off our site. In our physical book of custom good samples, personal information may not be blurred, to more accurately represent our work. Personalized and/or custom work, including works with personal photographs may be added to our custom galleries, both on our website, on our social media outlets and in our physical collection without consent. In the event that you do not want your personal photographs to fully show, please contact us and we will gladly blur your faces and/or additional content. P. Pleasant LLC reserves the right to keep all general information, imagery, text and/or design elements in order to better display the range of our products and services. You agree to carefully review any and all proofs sent to you via emailed PDF. Once you have approved your proofs, all errors (including but not limited to dates, times, place, spelling, punctuation, etc.) are the responsibility of the client and not P. Pleasant LLC. Should a reprint (or re-do of any sort) be required, it shall be done at the expense of the client.

SECTION 5 - ORDERS When you place an order, you are making an offer to purchase. P. Pleasant LLC reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until P. Pleasant LLC confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export without a verified wholesale account.

SECTION 6 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 7 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 8 - INTELLECTUAL PROPERTY & CONTENT USAGE Our Services, including but not limited to all photos, designs, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by P. Pleasant LLC, its affiliates or licensors and are protected by worldwide copyright and other intellectual property laws, treaties and protections. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, sell, resell, or transmit any of the material on the Services without our prior written consent. P. Pleasant LLC's names, logos, product and service names, designs, and slogans are trademarks of P. Pleasant LLC. You must not use such trademarks without prior written permission. If you are interested in using any of our content or making reference to P. Pleasant LLC publicly, please contact us. We ask that you seek permission and provide credit for any content you intend to use (hyperlinking to https://ppleasant.com if used online). We reserve the right to request that any third-party remove content or other copyrighted materials at any time for any reason.

SECTION 9 - OPTIONAL TOOLS You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion.

SECTION 10 - Complimentary Installation Materials and Liability Disclaimer

10.1 Provided "As Is". As a convenience to our customers, P. Pleasant LLC (the "Company") may include small quantities of third-party mounting and installation materials manufactured by Gorilla Glue (including Gorilla® Mounting Putty and Gorilla® Clear Invisible Hold Mounting Squares) and 3M (including 3M™ Scotchfil™ Electrical Insulation Putty) with certain purchases. All such installation materials, alongside any accompanying instructions, are provided strictly on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, and may not be appropriate for all wall types or applications.

10.2 Third-Party Trademarks and Affiliation. All product names, logos, and brands are the property of their respective owners. The inclusion of these installation materials does not imply any affiliation with, endorsement by, or sponsorship between the Company and Gorilla Glue or its affiliates.

10.3 Limitation of Liability. To the maximum extent permitted by applicable law, P. Pleasant LLC, its owners, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of, or relating to, the use or misuse of these complimentary installation materials. This includes, but is not limited to:

  • Damage to walls, drywall, paint, porous surfaces, delicate surfaces, or delicate coverings (such as freshly painted walls or flocked wallpaper).

  • Damage to the artwork itself, frames, or surrounding personal property resulting from a mounting failure.

  • Personal injury or property damage resulting from an item falling due to improper application, inappropriate surface selection, or adverse environmental conditions (e.g., direct exposure to water or improper storage).

10.4 User Responsibility. The user assumes all risk associated with hanging and installing products purchased from the Company. It is the user’s sole responsibility to determine whether the provided complimentary materials are appropriate for their specific environment. Users are explicitly directed to visit the official manufacturer websites for Gorilla® Mounting Putty, Gorilla® Clear Invisible Hold Mounting Squares, and 3M™ Scotchfil™ Electrical Insulation Putty to review full product guidelines, safety warnings, and proper removal instructions prior to installation.

SECTION 11 - THIRD-PARTY LINKS The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 12 - RELATIONSHIP WITH SHOPIFY P. Pleasant Atelier is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with P. Pleasant LLC. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and P. Pleasant LLC, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with P. Pleasant LLC.

SECTION 13 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 14 - FEEDBACK & USER COMMENTS If you submit, upload, post, email, or otherwise transmit any creative ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Feedback that you forward to us. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback. We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You are solely responsible for any Feedback you make and its accuracy.

SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 16 - PROHIBITED USES You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services. In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security features of the Services. We reserve the right to terminate your account at any time if we determine that you have violated any part of these Terms.

 

SECTION 17 - AGENTS 17.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity. 17.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 17.4 below. 17.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services. 17.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent; (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer; (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 18 - TERMINATION We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

SECTION 19 - DISCLAIMER OF WARRANTIES The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. EXCEPT AS EXPRESSLY STATED BY P. Pleasant LLC, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SECTION 20 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL P. Pleasant LLC, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

SECTION 21 - INDEMNIFICATION You agree to indemnify, defend and hold harmless P. Pleasant LLC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

SECTION 22- SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

SECTION 23 - WAIVER; ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 24 - ASSIGNMENT You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 25 - GOVERNING LAW & DISPUTE RESOLUTION These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles. Any dispute or claim arising under or relating in any way to these Terms of Service, your use of the Service, or any products or services sold or distributed by P. Pleasant LLC will be resolved exclusively in the state or federal courts located in Hennepin County, Minnesota. You expressly consent to the personal jurisdiction and venue of these courts.

Our mailing address for correspondence is: 6417 Penn Ave S, Suite 7-351 | Minneapolis, MN 55423 | USA.

DISPUTE RESOLUTION, ARBITRATION, AND CLASS ACTION WAIVER PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS.

  • Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms of Service, your use of the site, or the breach, termination, enforcement, interpretation, or validity thereof, shall be determined by binding arbitration in Minneapolis, Minnesota, rather than in public court. The arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

  • Class Action Waiver: You and P. Pleasant LLC agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You expressly waive your right to file a class action or seek relief on a class basis.

  • Jury Trial Waiver: If for any reason a claim proceeds in court rather than in arbitration, we each explicitly waive any right to a jury trial.

SECTION 26 - HEADINGS The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 27 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 28 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at info@ppleasant.com.

Our contact information is posted below:
Email: info@ppleasant.com
Mailing Address: P. Pleasant LLC, 6417 Penn Ave S, Suite 7-351 | Minneapolis, MN 55423, United States of America